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Internal Sales

Overview:

We are seeking an internal sales specialist who will work in the Pre-Sales department to help develop proposals and implement challenging projects, aiming at improvement the sales process and feasibility. This role will work with different contributors, external, and internal, to provide information and answers to different requests always keeping our customers satisfaction in mind.

Responsibilities (not limited to):

  • Handle product application inquires and make product recommendations
  • Work with sales team to prepare proposals/quotes for equipment and services to customers
  • Work with customers and sales team to close proposals
  • Follow up with sales team on past quotes
  • Engage in customer inquiries, issues and problem solve
  • Documentation of technical specifications for the sales department
  • Define and structure technical specifications of products
  • Provide technical information to sales team on our products and equipment
  • Work closely with outside sales team to grow sales
  • Communicate with different internal deparments to gather and validate information when needed
  • Special projects as assigned
  • Occasional travel to support sales team at customer mills
  • Availability to travel occasionally worldwide for meetings with customers or trade fairs, if necessary

Requirements:

  • Sawmill industry knowledge and industrial components used in scanning and grading of wood products is a major asset
  • Technical background or engineering degree preferred
  • 3-5 years technical experience selling, supporting, or designing engineered products, preferably in the lumber industry
  • Must have outstanding verbal and written communication skills, excellent follow-up ability, and be a consistent team player
  • Must be quick, creative, and a detailed problem solver
  • Computer skills needed (Word, Excel, PDF creation and other specialized software)
  • Ability to multi-task, prioritize, and manage time effectively
  • Ability to understand industrial processes in order to create proposals of products for sales team

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